We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return/exchange items within 14 days of delivery for a full refund or exchange.
Return Requirements:
- Contact us to start return/exchange, esotericmind_soul@outlook.com
- Items must be unused and in original condition
- Original packaging and tags must be included
- Return shipping costs are the responsibility of the customer unless the item was defective or incorrect
- Refunds will be processed within 5-7 business days after we receive your return
Shipping Policy:
We strive to process and ship your orders quickly and safely.
Processing Time:
- Orders are typically processed within 2-3 business days
- Custom or personalized items may take 30 business days to process
Shipping Options: USPS/FedEx
- Standard Shipping in Continental USA only (5-7 business days): $2.50
- Standard Shipping to US Territories, Islands, Puerto Rico/Hawaii/Alaska: $19.99. Overnight Shipping not available for these locations.
- Express Shipping in Continental USA only (2-3 business days): $12.99
- Overnight Shipping FedEx in Continental USA only( 1 business day M-F) $25.99. Orders must be received by 1PM EST to qualify for overnight shipping.
International Shipping:
- International shipping via USPS includes Canada, selected Central American Countries, and selected South American Countries: $29.99
Terms of Service
Privacy & Security:
We are committed to protecting your personal information. We use secure encryption technology to safeguard your data and never share your information with third parties without your consent.
Product Information:
We strive to display product colors and details as accurately as possible. However, actual colors may vary slightly due to monitor settings and lighting conditions.
Order Acceptance:
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion. Coupons are excluded from Spiritual Services
Contact Us:
If you have any questions about these policies, please contact us at esotericmind_soul@outlook.com. Please include order number and reason for return/exchange. We're here to help!