Refund policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return/exchange items within 14 days of delivery for a full refund or exchange.
Return Rules/Exchange Requirements:
- Customers have the option to return/exchange any items purchased with-in 14 days. This includes weekend days.
- EU customers. Our return period reflects similar to these guidelines. 14 days from product arrival at your shipping address to return for a full refund, no questions asked. There is limited product availability for International /EU Shipments. Reference “The Worldly Traveler” tab for all items available for International/EU shipping.
- Contact us to start return/exchange, esotericmind_soul@outlook.com
- Items must be unused and in original condition
- Original packaging and tags must be included
- Return/exchange shipping costs are the responsibility of the customer unless the item was defective or incorrect
- Refunds will be processed within 5-7 business days (excludes Saturday/Sunday) after we receive your return