Refund policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return/exchange items within 14 days of delivery for a full refund or exchange.

Return Rules/Exchange Requirements:

  • Customers have the option to return/exchange any items purchased with-in 14 days. This includes weekend days.
  • Contact us to start return/exchange, esotericmind_soul@outlook.com
  • Items must be unused and in original condition
  • Original packaging and tags must be included
  • Return/exchange shipping costs are the responsibility of the customer unless the item was defective or incorrect
  • Refunds will be processed within 5-7 business days (excludes Saturday/Sunday) after we receive your return